Chauffeurs – those that are engaged with driving a limousine in particular – need to have a wide range of skills and qualities. Nowadays, it is not enough to just have a driver’s license and a few years of experience.
A professional chauffeur, who is part of a limo hire company, should be a person of many talents. After all, this is the person representing the company and its important clients. The vehicle alone doesn’t call for a lasting impression. What contributes most to the satisfaction of a client is the attitude and performance of the chauffeur that is driving them around. Here are a few essential qualities of a great limo chauffeur:
Punctuality – being punctual is essential for any chauffeur. You cannot just let the client waiting, because that would be highly unprofessional. A good timekeeper knows how to plan ahead and always arrive at the destination early. Being able to achieve that shows reliability and great organisational skills. A client will almost always forget about all the other features of a limo hire service, if the chauffeur shows up late.
Well-dressed – there is a strict dress code that chauffeurs must abide too. A person wearing jeans and a t-shirt will never be taken seriously. Such a chauffeur will also fail to make a good impression on the client, which can ruin their satisfaction of the service. A nice suit, good haircut and finely tuned details like tie, shoes and well-groomed appearance are a must. On a side note, vehicles too should have an immaculate appearance, regarding both the interior and exterior of the car.
Discretion – when a limo chauffeur picks up a client, they will inevitably gain some insight on their personal life. This means that total discretion is needed. Every chauffeur needs to keep quiet about what people they have transported and where they have taken them to. Discretion is paramount for establishing trust.
Communication skills – every chauffeur, who is sociable and generally considered a people person has a good thing going about him. However, the tricky part is not to engage in conversation, but to always allow the client to lead it. This means being able to read people well enough. If the client doesn’t engage in conversation, it is not recommended for the chauffeur to start one. In this case, being polite and courteous is more than enough.
Safety considerations – being able to transport a client from point A to point B without compromising their safety is very important. Even if they are in a big hurry, there should be no compromise on safe driving.
Confidence – being a cool, collected and calm chauffeur regardless of the situation is essential. Staying calm and exuding such quiet confidence will assure the client that the chauffeur is always under control and thus make the driving experience more memorable.
The combination of these skills is important for any limo hire chauffeur out there, who is hoping to make a lasting impression on the client. Usually they are honed over a good period of time, but it is essential to acquire them all eventually.